FAQS

Can you explain what my test results mean?

 

That’s easy to explain. CTS Original Used Pad Test show if there are toxins on the pads but don’t show the quantity. You’ll see P for positive and an N for negative. In the case of Hair Analysis Kits, they show how many toxins were in your body when the hair was clipped and sent it. Details about what’s acceptable are shown with the results. For additional information, call us at 888-951-7873.

 

What payment choices do I have?
We make paying a snap. We take American Express, Discover, Mastercard and Visa, so take your pick. We proudly accept PayPal too. You can pay online or by phone at 888-951-PURE.

 

How soon will I get my order?

 

We ship your order as quickly as we can after we get your payment. And we ship for FREE on orders shipped to addresses in the United States and Canada. For international addresses, we calculate shipping for you on our website before you submit your payment. Once you add items to your cart and go to the checkout page, just indicate where your order will be shipped and you’ll see the shipping method choices and prices.

 

What is your return policy?

 

Returns couldn’t be any easier. Every item you purchase from our online store is backed by a 90-day warranty. Click here to request a return label.

 

Can I use the BodyPure Foot Detox Pads if I have amalgam fillings?

 

Yes you can, and we recommend it. If you have amalgam fillings, you have a constant source of toxicity in your body and this toxicity needs to be eliminated, so you need the detox pads. If you’d like your old fillings replaced, contact Dr. Vinograd for more information at 619-630-7174 or drvinograd@bodypure.com.

 

Do I need to continue using pads after I have my amalgam fillings replaced?

 

Yes, we recommend usage before, during and after having amalgam fillings replaced. That’s because even the best replacement procedures release some of the potentially harmful mercury into your body, and it needs to be eliminated. Plus, there may be other kinds of toxicity in your body that need to be released.

 

How do I know I’m getting genuine merchandise?

 

When you order from BodyPure, you’re protected in two ways. First, we stand behind what we sell and guarantee its authenticity. Great prices on natural products are what we do, and we offer a 90-day no-hassle return policy as part of our satisfaction guarantee. In addition, foot pads are made at Wise Choice Health’s state-of-the-art factory, and they stand behind the quality and freshness of the products they sell.

 

Do you send out promotional emails?

 

We providing marketing offers by email our clients in the U.S.A. who chose to receive them by signing up for them. You can sign up using our online order form by simply leaving the option box for emails checked. Uncheck the box if you don’t want them.

 

To sign up for promotional emails — including special offers, web-only specials and previews of new products — if you aren’t placing an order at the moment, you can indicate your interest on our website. There is an email form at the bottom of most pages. You can also telephone, write or fax us using the information at the bottom of each page.

 

You can remove your name from our promotional emails list at any time using the unsubscribe link in any of the promotional emails you get or by logging into your online account and emailing us.

 

What do you do to ensure my online security?

 

When you place an order with us, your transaction is completely secure. That’s because we use the latest technology available to make your shopping experience as safe as possible. Your personal details are encrypted so they can’t be read by anyone but us during transmission. We use SSL security software to protect your name, address, credit card details and more. A third-party security company routinely checks our security procedures to make sure we’re doing everything right. And data is always stored and transmitted scrambled.

 

The key or the secured lock at the bottom of the site’s checkout pages are an indication of your secure and safe connection. When you check the URL line of your browser on pages where information input is required, you’ll also see “https” where you usually see “http”, another sign of security in action.

 

TAKE NOTE THAT EMAIL AND SOCIAL MEDIA VENUES ARE NOT SAFE OR ENCRYPTED, SO YOU SHOULD NOT SUBMIT PERSONAL INFORMATION OR CREDIT CARD DATA USING THESE METHODS.  SUBMIT PERSONAL INFORMATION ONLY ON SECURE WEB PAGES.

 

Who can I contact for more about your privacy policy?

 

Contact us anytime with any concern about privacy. The address is PrivacyOfficer@bodypure.com.

 

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3830 Valley Centre Dr. #705-151, San Diego, CA. Phone: 310-204-4484.